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  Title Copies
Applied Linear Statistical Models (McGraw-Hill/Irwin Series Operations and Decision Sciences) 
Edition: 5 
Year: 2004 
ISBN: 0072386886 
ISBN 13: 9780072386882 
 1 
Pricing: Making Profitable Decisions (McGraw-Hill series in marketing) 
Year: 1979 
ISBN: 0070427801 
ISBN 13: 9780070427808 
 1 
Marketing Management: Text and Cases 
Year: 1996 
ISBN: 1557866953 
ISBN 13: 9781557866950 
 1 
Introduction to Survey Quality 
Edition: 1 
Year: 2003 
ISBN: 0471193755 
ISBN 13: 9780471193753 
 1 
Winning and Keeping Industrial Customers: The Dynamics of Customer Relationships 
Year: 1985 
ISBN: 0669111465 
ISBN 13: 9780669111460 
 1 
CRM Segmentation and Clustering Using SAS Enterprise Miner (Sas Press Series) 
Year: 2007 
ISBN: 1590475089 
ISBN 13: 9781590475089 
 1 
Business Entities, 2009 ed. (Vol. 10, Virginia Practice Series) 
Year: 2009 
ISBN: 0314920528 
ISBN 13: 9780314920522 
 1 
Handbook of Customer Satisfaction and Loyalty Measurement 
Edition: 2nd 
Year: 2000 
ISBN: 0566081946 
ISBN 13: 9780566081941 
 1 
Building Customer Loyalty (60 Minute Success Skills Series) 
Year: 2000 
ISBN: 1901306275 
ISBN 13: 9781901306279 
 1 
Exploring Web Marketing and Project Management 
Edition: 1st 
Year: 2000 
ISBN: 0130163961 
ISBN 13: 9780130163967 
 1 
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