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Author: Frederick Newell [ All ]

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  Title Copies
Why CRM Doesn't Work 
Year: 2012 
ISBN: 0749442417 
ISBN 13: 9780749442415 
 1 
Wireless Rules: New Marketing Strategies for Customer Relationship Management Anytime, Anywhere 
Year: 2001 
ISBN: 007137437X 
ISBN 13: 9780071374378 
 1