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Publisher: FT Press [ All ]

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  Title Copies
Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day 
Edition: 1 
Year: 2003 
ISBN: 0131303201 
ISBN 13: 9780131303201 
 1 
Managing Customers for Profit: Strategies to Increase Profits and Build Loyalty (paperback) 
Edition: 1 
Year: 2008 
ISBN: 0136117406 
ISBN 13: 9780136117407 
 4 
Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty 
Edition: 1 
Year: 2004 
ISBN: 0131453564 
ISBN 13: 9780131453562 
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