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Publisher: Harvard Business Review Press [ All ]

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  Title Copies
Spanning Silos: The New CMO Imperative 
Year: 2008 
ISBN: 1422128768 
ISBN 13: 9781422128763 
 1 
Harvard Business Review 
Edition: Volume 93 No. 5 
Year: 2015 
 1 
Harvard Business Review 
Edition: Volume 93 No. 3 
Year: 2015 
 1 
Harvard Business Review 
Edition: Volume 93 No. 4 
Year: 2015 
 1 
Harvard Business Review 
Edition: Volume 93 No. 4 
Year: 2015 
 1 
Well-Designed: How to Use Empathy to Create Products People Love 
Year: 2014 
ISBN: 1625274793 
ISBN 13: 9781625274793 
 1 
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value 
Edition: Reprint 
Year: 2001 
ISBN: 1578516870 
ISBN 13: 9781578516872 
 1 
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers 
Year: 2005 
ISBN: 0875848672 
ISBN 13: 9780875848679 
 1 
Customer Equity: Building and Managing Relationships As Valuable Assets 
Year: 2001 
ISBN: 0875847641 
ISBN 13: 9780875847641 
 1 
The Experience Economy, Updated Edition 
Edition: Updated 
Year: 2011 
ISBN: 1422161978 
ISBN 13: 9781422161975 
 1 
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