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Publisher: Harvard Business Review Press [ All ]

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  Title Copies
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers 
Year: 2005 
ISBN: 0875848672 
ISBN 13: 9780875848679 
Customer Equity: Building and Managing Relationships As Valuable Assets 
Year: 2001 
ISBN: 0875847641 
ISBN 13: 9780875847641 
Harvard Business Review 
Edition: Volume 93 No. 4 
Year: 2015 
Harvard Business Review 
Edition: Volume 93 No. 3 
Year: 2015 
Harvard Business Review 
Edition: Volume 93 No. 5 
Year: 2015 
Harvard Business Review 
Edition: Volume 93 No. 4 
Year: 2015 
Hidden in Plain Sight: How to Find and Execute Your Company's Next Big Growth Strategy 
Edition: 1 
Year: 2007 
ISBN: 1422101657 
ISBN 13: 9781422101650 
Juicing the Orange: How to Turn Creativity into a Powerful Business Advantage 
Edition: 1 
Year: 2006 
ISBN: 1591399270 
ISBN 13: 9781591399278 
Spanning Silos: The New CMO Imperative 
Year: 2008 
ISBN: 1422128768 
ISBN 13: 9781422128763 
The Experience Economy, Updated Edition 
Edition: Updated 
Year: 2011 
ISBN: 1422161978 
ISBN 13: 9781422161975 
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