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Tag: Customer Relations [ All ]

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  Title Copies
Principles of Customer Relationship Management 
Edition: 1 
Year: 2007 
ISBN: 0324322380 
ISBN 13: 9780324322385 
 1 
Profitable Customer Engagement: Concept, Metrics and Strategies 
Year: 2014 
ISBN: 8132113403 
ISBN 13: 9788132113409 
 8 
ProfitBrand: How to Increase the Profitability, Accountability and Sustainability of Brands 
Year: 2005 
ISBN: 0749444657 
ISBN 13: 9780749444655 
 2 
Researching Customer Satisfaction & Loyalty: How to Find Out What People Really Think (Market Research in Practice) 
Year: 2005 
ISBN: 0749443367 
ISBN 13: 9780749443368 
 2 
Satisfaction: A Behavioral Perspective On The Consumer 
Year: 1996 
ISBN: 0070480257 
ISBN 13: 9780070480254 
 1 
Satisfaction: How Every Great Company Listens to the Voice of the Customer 
Edition: First Edition 
Year: 2006 
ISBN: 1591841097 
ISBN 13: 9781591841098 
 1 
Services Marketing (4th Edition) 
Edition: 4 
Year: 2005 
ISBN: 0072961945 
ISBN 13: 9780072961942 
 1 
SPARK: Be More Innovative Through Co-Creation 
Year: 2005 
ISBN: 1419503162 
ISBN 13: 9781419503160 
 1 
Strategic Marketing Problems: Cases and Comments, 10th Edition 
Edition: 10 
Year: 2003 
ISBN: 0131421840 
ISBN 13: 9780131421844 
 1 
The Service-dominant Logic of Marketing: Dialog, Debate, and Directions 
Year: 2006 
ISBN: 076561491X 
ISBN 13: 9780765614919 
 1 
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