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Tag: Customer Relations [ All ]

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  Title Copies
Accelerating Customer Relationships: Using CRM and Relationship Technologies 
Edition: 1 
Year: 2000 
ISBN: 0130889849 
ISBN 13: 9780130889843 
 1 
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers 
Year: 2005 
ISBN: 0875848672 
ISBN 13: 9780875848679 
 1 
Body of Truth: Leveraging What Consumers Can't or Won't Say 
Edition: 1 
Year: 2003 
ISBN: 0471444391 
ISBN 13: 9780471444398 
 1 
Building Customer Loyalty (60 Minute Success Skills Series) 
Year: 2000 
ISBN: 1901306275 
ISBN 13: 9781901306279 
 1 
CRM Unplugged: Releasing CRM's Strategic Value 
Edition: 1 
Year: 2004 
ISBN: 0471483044 
ISBN 13: 9780471483045 
 1 
Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day 
Edition: 1 
Year: 2003 
ISBN: 0131303201 
ISBN 13: 9780131303201 
 1 
Customer Equity Management 
Year: 2004 
ISBN: 0131419293 
ISBN 13: 9780131419292 
 1 
Customer Equity: Building and Managing Relationships As Valuable Assets 
Year: 2001 
ISBN: 0875847641 
ISBN 13: 9780875847641 
 1 
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers 
Edition: 1 
Year: 2003 
ISBN: 0471237744 
ISBN 13: 9780471237747 
 1 
Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits 
Edition: 1 
Year: 2006 
ISBN: 0789034352 
ISBN 13: 9780789034359 
 1 
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